FAQs

A series of frequently asked questions and answers, if your question isn’t answered here please use the contact details found here to ask us directly.

How can I enter?

  • ONLINE – You can enter ONLINE through our secure Online Entry System.

Can I get a refund if I can’t attend?

Under the terms and conditions of entry, a 25% administration fee will be deducted if notified before 31 January 2019, a 50% administration fee will be deducted if notified between 31 January 2019 and 28 February 2019, after 28 February no refunds will be given.

What is in my race pack and when will I get it?

Your race pack will include your number bib, safety pins and timing transponder and Sponsors product. You will receive your race pack at registration.

How do I check the race results?

Results are all available online with updates posted on Facebook. We encourage participants and supporters to follow us on Facebook and upload photos and status updates throughout the event.

Will there be any Drink Stations out on the course?

There will be one drink station available to replenish your drink bottles during the ride, see Drink Station under event details for more info.

What happens if I have any mechanical problems during the event?

We will have a team of support vehicles on the course to look after you should you have any problems.

Will there be first aid out on the course?

Yes, we will have a a specialist medical provider on the ride to look after all the first aid needs of the riders.

How can I connect with other riders before the event?

Our event listing on Facebook is an ideal place to look for a group to share transport costs with or other requirements. Please feel free to communicate with other riders through this tool.

Who do I contact if I have feedback?

All feedback emails should be directed to info@dynamoevents.co.nz